Our Team

A licensed advisor, not a call center.

You will speak with the same person from the first review through the day you need to use the policy. No queue, no transfer, no reading from a script written by a carrier.

Who you will be talking to

One advisor, on purpose.

Agencies scale by adding people between you and the person who actually understands your file. We would rather stay small enough that the advisor who built your structure is the one who answers when something goes wrong.

Trace O’Grady, Founder and Licensed Advisor at Shepherd Health Group

Trace O’Grady

Founder & Licensed Advisor

Trace was a customer before he was an agent — writing a check every month for a plan he had never really been walked through, and unable to get a straight answer about what he was actually buying. He got licensed to answer his own question. He now builds coverage the way he wanted his own explained: structure first, the trade-off named on every recommendation, and the true answer even when it costs the sale.

Resident state: Florida · Licensed in all 50 states

How we work

The things that do not change.

One advisor, start to finish

The person who runs your review is the person who builds your structure and the person you call in March when a claim looks wrong.

Licensed, and we will show you

Ask for the license number and resident state and you will get it on the spot. You can verify it with your state department of insurance.

Working with us

What the first thirty minutes look like.

1

You talk, we listen

What you carry now, what it costs, who your doctors are, what you are actually worried about.

2

We map the gaps out loud

Deductible, network, catastrophic ceiling, what is missing. You will hear the reasoning, not a conclusion.

3

You decide, later

Nothing gets signed on that call. If we never speak again, you still leave knowing where your family stands.

Talk to a person

Pick the advisor’s next open thirty minutes.

One conversation with a licensed advisor. No cost, no obligation, and no follow-up sequence designed to wear you down.

Thirty minutes. Nothing to sign. Your information is never sold.

Shepherd Health Group

An independent insurance agency guiding families through health, life and supplemental coverage. We answer to you, not to a carrier.

Contact

[email protected]

3760 McGuire Blvd
Orlando, Florida

Open daily, 8:00 AM – 10:00 PM

Resident state: Florida
Licensed in all 50 states